

(I am not getting proper photo of the Imaging drum because of its reflective surface.) So on doubt on the cartridge I have arranged the Cartridge for the testing. On testing the self test I got the crisp printout without toner sprinkles (Black Dots) on it. On initial visual inspection I didn’t found the dust inside the Printer hence I have took out the toner cartridge, on opening the flap of Imaging Drum I found very thin line like scratches on the surface of the Imaging drum. It doesn't now.Received one HP Laser Jet 1020 Plus printer in my workshop for repair.Īs per customer statement while he gives print command to the printer pages comes out with the printed Matter with black sprinkles on whole Page.įor confirmation of the fault symptom I have connected the printer to my computer and given self test, I have got the printout exact fault stated by the customer.Ĭauses for this type of print symptoms are mainly due to The printer is on, and did work when I had a version of Ubuntu loaded on Windows - but when I installed Ubuntu it asked that an additional plugin be loaded, which it did via their version of the SPM, and the printer worked then. The computer seems to think it has printed the document, and the little status bar at the bottom right hand corner of the screen flashes all the way across and disappears merrily, and the print job records in the spooler screen as though it had printed, yet there's no output. I have just installed and used Hannah to download the latest 1020 firmware. The 1020 driver itself is loaded, and as far as I can tell, all the components you have mentioned are installed and active, they just don't print.

I downloaded the latest version of CUPS without using the SPM, and although the install script ran, it asked for a number of other packages to be installled manually, which is beyond my ken.(I don't know how to do it! )
